Privacy Policy
Your privacy matters to us. This Privacy Policy describes how Lingala.cd ("we," "us," or "our"), operated by Bourdak Corporation, collects, uses, shares, and protects your personal information when you use our language learning platform and services.
Information We Collect
We collect different types of information to provide and improve our services.
Information You Provide
Information Collected Automatically
How We Use Your Information
We use your information for the following purposes:
How We Share Your Information
We do not sell your personal information. We may share your information only in these circumstances:
Data Storage and Security
Your data is stored on secure servers in the United States using Amazon Web Services (AWS), a leading cloud infrastructure provider. We implement industry-standard security measures including: encryption of data in transit (TLS/SSL) and at rest, secure password hashing, regular security audits, access controls limiting employee access to personal data, and automated monitoring for suspicious activities. While we take extensive measures to protect your data, no system is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication when available.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 90 days to allow for account recovery, then permanently delete it. Some information may be retained longer for legal, tax, or accounting purposes, fraud prevention, or to resolve disputes. Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and research.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at lingala@bourdak.com. We will respond within 30 days.
International Data Transfers
Our services are hosted in the United States. If you access our platform from outside the US, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at lingala@bourdak.com.
Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page, updating the "Effective" date, and sending an email to registered users. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Bourdak Corporation | lingala@bourdak.com | Response time: Within 48 hours
This Privacy Policy is effective as of November 2024 and applies to all users of Lingala.cd.